Information We Collect

At DynamixShine, we collect information that helps us provide better educational services and support your learning journey in version control systems. We're transparent about what we gather and why.

We never collect sensitive personal data like social security numbers or detailed financial records beyond what's necessary for course enrollment.

How We Use Your Information

Your data helps us create a personalized learning experience and maintain our educational platform effectively. Here's specifically how we use what we collect:

We also analyze usage patterns to improve our curriculum design and identify which teaching methods work best for different learning styles. This helps us refine our version control system courses and develop new content that addresses real-world programming challenges.

Marketing communications are always optional, and you can unsubscribe at any time. We respect your inbox and only send relevant updates about new courses or significant platform improvements.

Data Sharing and Third Parties

We work with trusted partners to deliver our services, but we maintain strict controls over your information. Here's who we share data with and why:

We never sell your personal information. All third-party relationships are governed by strict data protection agreements that require them to maintain the same privacy standards we uphold.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have significant control over your personal information. We've made exercising these rights straightforward.

To exercise any of these rights, simply contact our privacy team at help@dynamixshine.com. We'll respond within 30 days and guide you through the process. Most requests can be handled quickly, though complex data retrieval may take additional time.

You can also update your communication preferences and basic profile information directly through your student dashboard at any time.

Data Security and Protection

Protecting your information is fundamental to everything we do. We've implemented comprehensive security measures that go beyond basic requirements.

Physical Security: Our data centers maintain 24/7 monitoring, biometric access controls, and environmental protections. Regular security audits ensure these measures remain effective against evolving threats.

Staff Training: All team members receive regular privacy training and sign confidentiality agreements. Only authorized personnel can access student information, and all access is logged and monitored.

We regularly test our security systems and update protections based on the latest cybersecurity research. While no system is 100% secure, we maintain industry-leading standards and continuously improve our defenses.

Data Retention and Deletion

We keep your information only as long as necessary to provide services and meet legal obligations. Our retention practices are designed to balance your privacy with practical educational needs.

When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request earlier deletion of most data types, though some records may need to remain for legal compliance.

International Data Transfers

While DynamixShine operates primarily in Taiwan, some of our service providers maintain servers in other countries. We ensure all international transfers meet strict privacy standards.

Transfer Safeguards: All cross-border data movement occurs under approved legal frameworks, including standard contractual clauses and adequacy decisions. Our partners must demonstrate equivalent privacy protections regardless of their location.

Most student data remains within Taiwan's borders, but backup systems and certain analytics tools may process information in other jurisdictions with strong data protection laws, such as the European Union or countries with similar privacy standards.

You have the right to know where your data is processed and can request details about specific transfers by contacting our privacy team.

Cookies and Tracking Technology

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how students interact with our platform.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality, but essential features will continue working. Our cookie notice provides detailed information about each type we use.

Children's Privacy

Our courses are designed for adult learners and working professionals. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If a parent or guardian becomes aware that their child has provided us with personal information without permission, please contact us immediately. We will promptly investigate and delete such information from our systems.

For students between 16-18 who wish to enroll with parental consent, we require additional documentation and maintain enhanced privacy protections throughout their participation in our programs.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. Significant updates will be communicated clearly to all affected users.

Notification Process: Major changes require 30 days advance notice via email and prominent website announcements. Minor clarifications or administrative updates may be implemented immediately with notice posted on our privacy page.

Continued use of our services after policy updates indicates acceptance of the new terms. If you disagree with significant changes, you can request account closure and data deletion before the new policy takes effect.